Shipping & Returns
Our shipping cost depends on where your parcel is being delivered and whether you choose the regular or express shipping service. The easiest way to preview the total cost of your order is to add the items you want to your shopping cart and then select your shipping destination. We however are not responsible if any customs charges, duties or taxes that are assessed and levied by your country.
We ship all orders the business day after they were placed. For North American orders, express shipping usually takes between 1 and 5 business days, regular shipping usually takes between 3 and 10 business days.
Please keep in mind that international (outside Canada) orders must pass through customs, which can sometimes add a delay.
Return & Exchange Policy
If you’ve purchased a product from us and would like return your order, simply do so within 30 days for a refund. No questions asked. The container jar must remain sealed and unopened, with none of its contents used. We do not refund the shipping cost as the courier has already used the fuel and paid their employees, and you are responsible for the cost of return shipping. To organize a refund, simply send us a message.